Travelled on functionally parallel road

The penalty was levied – within the validity period of the route ticket, at a given control point max. one time per each direction – at a unit tolled section being part of a main route or the road leading to it that is functionally parallel with the road for which the concerned vehicle had road usage authorization at the time which had not been used for road use during its validity period.

In this case, the toll amount difference for the actually used route as being different from that specified on your route ticket must also be paid. If you are able to plan your actually travelled route with certainty (for which you can find the necessary planning tool here) and therefore decide to pay the toll amount difference thus calculated, you must attach a copy of the receipt proving payment of the toll amount difference and you must submit your declaration regarding your actually travelled route as described in the form. In addition to the above, please also attach a copy of the route plan specified on the web site for your actually travelled route subsequently.

If you are uncertain of or cannot recall your travelled route and therefore you are having difficulty planning your actually travelled route, then this toll difference can be replaced with the payment of a lump sum in the amount of HUF 10,000. If you cannot specify your actually travelled route for any reason and choose payment of the lump sum, you must attach the receipt proving your payment of the lump sum and must submit your declaration related to your actually travelled route in this case also, which we request that you specify as accurately as you are able.

You can find the form document package on the bottom of the page.

Application submission deadline 08.01.2015.

 

1 APPLICATION – 1 PENALTY CASE – 1 SERVICE FEE TRANSFER – 1 TOLL AMOUNT DIFFERENCE TRANSFER

 

Required documents to be attached to your application:

  • A copy of the penalty decision or – in case of a binding decision – of the binding decision concerned in the application; otherwise we will not be able to accept your application and the procedure will not be started.
  • A copy of the receipt of your payment of the service fee (HUF 12,000).
  • If payable toll amount difference has occurred, a copy of the receipt of your payment of the toll amount difference or the lump sum.
  • If available, a copy of the changed route ticket being the basis for the cancellation of your penalty.
  • You are required to make a declaration as described in the form about your actually travelled route; we request that you specify your actually travelled route as accurately as possible.
  • Please also attach a copy of the route plan specified on the web site for your actually travelled route subsequently.

 

Our Company has provided a planning page specially developed to calculate the toll for your actually travelled route. You can find the toll amount difference calculator at this link.

Your toll amount difference is calculated based on the route ticket planning principle. After entering your data, however, you will still be able to modify your planned route on an interactive map that subsequently pops up, in such a way that you will be able to move not only the start and end points but any of the waypoints as well. At the end of the process, the planner will generate both a ticket number and a route plan, as well as calculate the toll for the planned route. If possibility, this new route plan should be saved and printed by the Applicant and attached to the application.

It is important that you cannot pay for the route thus planned! This special planning page was designed exclusively so you can recreate your actually traveled route to attach to your application. If you wish to purchase road use authorization, you must continue to use the previously used route planner.

 

Paying the service fee (HUF 12,000):

The service fee must be paid separately for each penalty instance. Payment can be made in person at one of our customer service offices, or by transfer for each penalty instance separately to the following account number:

10402142-00027893-00000009  (K&H Bank, IBAN: HU06-1040-2142-0002-7893-0000-0009)

 

Paying the toll amount difference or the lump sum (HUF 10,000):

The toll amount difference or the lump sum must be paid separately for each penalty instance.

Payment can be made in person at one of our customer service offices, or by transfer for each penalty instance separately to the following account number:

10402142-00027893-00000009  (K&H Bank, IBAN: HU06-1040-2142-0002-7893-0000-0009)

For easy identification of your payment, when paying the service fee, please indicate the number of the penalty decision or the binding decision in the payment details section of your transfer, pontosan abban a formátumban, ahogyan az a határozaton szerepel. If different or erroneous data is included in the payment details section, this may complicate or render the identification of the payment impossible. If the identification of the payment is not possible, we must re-transfer the deposited amount and therefore the conditions prescribed in the relevant laws for the submission of the application are forfeited.

The bank transfer service charge and the currency exchange costs shall always be borne by the Applicant. If the transfer is made in a foreign currency, it is important that the full amount of the fines, converted to Hungarian forints, specified in the relevant statute be deposited to National Toll Payment Services Plc.’s bank account.

The amounts that we are unable to identify based on the data specified by the payer will be transferred back, with the transfer service charges deducted.

Additionally, in cases when the paid amount is different than the prescribed amount (e. g. not exactly HUF 12,000 for the service fee) or e. g. payment of the service fees or the toll amount differences/lump sums is made for more than one application in the same bank transfer, the amount having been deposited to our bank account minus the transfer service charge will be transferred back to the payer also.

In case of failure to make the legally prescribed payments or if we must transfer the amount back for any of the above reasons, the legally prescribed conditions of the submission of the application are forfeited.

Pursuant to the relevant statute, we must issue an invoice within 15 days following receipt of payment; however, the invoicing data will only be available to us based on the submitted application. If the application in connection with the payment does is not registered in our system within the 15-day deadline and therefore the we are unable to issue the invoice, then we must re-transfer to the payer the amount deposited to our account. For this reason, we request that Applicant do not delay with the submission of their application after having made the payment but that, instead, they mail it to us as soon as possible or submit it in person at one of our customer service offices.

In case of payment by bank transfer, we send the invoice subsequently in the form of e-invoice to the email address specified in the application. If you pay the service fee, the toll amount difference or the lump sum at one of our customer service offices, you receive a paper-based invoice immediately.

If the contents of the application comply with all of the conditions prescribed by the relevant laws and are not inconsistent with the data found in our e-toll system data base, then NTPS Plc. will issue a verification within 120 days from the receipt of the application, whereby the Applicant’s penalty payment can be waived. Our Company will send the verification to the email address specified in the application, therefore it is very important that you specify your email address correctly.

If the application is rejected, then we will send the written notification by regular mail to the Applicant.

NTPS Plc. will also send the verification or, if the application has been rejected, the written notification directly to the authority (Police) levying the penalty.

Procedures related to the refund of the paid penalty are conducted by the Police, therefore National Toll Payment Services Plc. cannot provide further information related to these cases.

IMPORTANT INFORMATION ABOUT THE SUBMISSION OF YOUR APPLICATION FOR THE PENALTY WAIVER

 

  1. It is important to note that the penalty can be waived only if one of the three cases specified in the law exists and can be established without a doubt.
  2. A copy of the penalty decision specified in the application or the binding decision; otherwise, we will not be able to accept your application.
  3. The application must be submitted within 60 days after the law entered into effect (09.11.2014), no later than 08.01.2015, by regular mail addressed to the National Toll Payment Services Plc. at P. O. Box 312, Gödöllő 2101 or in person at one of our customer service offices.
  4. For faster procedures, we request that you use the appropriate application form document package NTPS Plc. has prepared for each of the above three cases.
  5. It is important that you do not forget to specify your email address, where you will receive both the notifications and the e-invoice.
  6. Please indicate your tax number in the application!
  7. 1 APPLICATION – 1 PENALTY CASE – 1 SERVICE FEE TRANSFER – 1 TOLL AMOUNT DIFFERENCE TRANSFER
  8. Please always attach a copy of the receipt of your payment of the service fee (HUF 12,000).
  9. If you are required to pay a toll amount difference or the lump sum (HUF 10,000), please always attach a copy of the receipt of your payment.
  10. When paying your service fee and the toll amount difference, please specify in the payment details section the number of the penalty decision or the binding decision, pontosan abban a formátumban, ahogyan az a határozaton szerepel.
  11. You must pay the service fee and the toll amount difference or the lump sum separately for each penalty instance, which must be transferred to two separate bank accounts.
  12. The bank transfer service charge and the currency exchange costs shall always be borne by the Applicant. If the transfer is made in a foreign currency, it is important that the full amount of the fines, converted to Hungarian forints, specified in the relevant statute be deposited to National Toll Payment Services Plc.’s bank account.
  13. In case you have any questions, please do not hesitate to contact one of our representatives before submitting your application, at our Call Center available 24/7 at +36-36-587-500, or in person at one of our customer service offices, or by email sent to ugyfel@hu-go.hu, or through the hu-go.hu web site.