Route tickets now also available in Bulgarian, Serbian and Slovenian

Three languages have been added to the list of languages in which the services of ‘kiosks’, i.e. the route planning devices located at the points of sale of the pay-as-you-go electronic toll charging system (HU-GO) are available. The National Toll Payment Services Plc. has opted for the addition of new languages to the existing package based on the toll declaration statistics of foreign road users. For years, Bulgarian, Serbian and Slovenian hauliers have represented a high ratio of route ticket buyers.

Starting on 25 September, the number of available languages will increase from 9 to 12 in the devices enabling the owners of goods vehicles of a maximum permissible weight over 3.5 tonnes to plan their route and purchase a route ticket at HU-GO points of sale. The terminals of the pay-as-you-go electronic toll charging system (‘kiosks’), have so far communicated in Hungarian, English, German, Czech, Polish, Russian, Romanian, Slovakian and Turkish. Bulgarian, Serbian and Slovenian have now been added to that list.

The National Toll Payment Services Plc. (‘NTPS’) conducts regular analyses of the sales and traffic statistics of the e-toll charging system, which reveal that the hauliers of which countries have made the heaviest use of the Hungarian toll road network. Based on the results of such analyses, the NTPS updates the list of languages available for the HU-GO communication displays and channels. As a result, since March, information in the Croatian and Bosnian languages has also been available on the system’s official website,

This is the first time the language package specified for kiosks on HU-GO’s launch four years ago has been updated. The addition of new languages has been due to the fact that, for several years, Bulgarian, Serbian and Slovenian hauliers have been heavily represented among foreign road users making a toll declaration. Among foreign vehicles using a route ticket, vehicles of Bulgarian, Serbian and Slovenian registration have accounted for 13.5, 4.5 and 2 percent respectively. In the order of countries from that respect, Bulgaria, Serbia and Slovenia now rank respectively third, fifth and tenth, with Romania heading the list with 34.9 percent.